<rss version="2.0" xmlns:hwi="http://www.hanleywood.com" xmlns:tcm="http://www.tridion.com/ContentManager/5.0" xmlns:tcmse="http://www.tridion.com/ContentManager/5.1/TcmScriptAssistant" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:tcl="urn:TridionComponentLink"><channel><title>Residential Architect Magazine: Clients </title><link>http://www.residentialarchitect.com/practice/clients/clients.aspx?view=rss&amp;id=Query_tcm48305236</link><image><title /><url /><link /></image><description>
				The Information Source for the Home Building Industry
			</description><language>en-us</language><copyright>&amp;copy;2013 Hanleywood</copyright><pubDate>Tue, 27 Dec 2011 01:51:35 EST
	</pubDate><webMaster /><item><title>With Women in Mind: Tailoring the Customer Experience for Female Clients</title><link>http://www.residentialarchitect.com/design/with-women-in-mind-tailoring-the-customer-experience-for-female-clients.aspx?rssLink=With+Women+in+Mind%3a+Tailoring+the+Customer+Experience+for+Female+Clients</link><description>
              &lt;a href=http://www.residentialarchitect.com/design/with-women-in-mind-tailoring-the-customer-experience-for-female-clients.aspx?rssLink=With+Women+in+Mind%3a+Tailoring+the+Customer+Experience+for+Female+Clients &gt;
              
              &lt;img src=/Images/with_women_HERO_tcm48-701950.jpg width=90 height=60 alt=with_women_HERO(90) title=with_women_HERO(90) /&gt;&lt;/a&gt;
            Communicating design ideas to female clients using the Woman-Centric Matters program to better understand what women want from their home remodel.</description><pubDate>Tue, 27 Dec 2011 01:51:35 EST
      </pubDate><category>Design</category><category>Customer Satisfaction</category></item><item><title>work on your welcome</title><link>http://www.residentialarchitect.com/architects/work-on-your-welcome.aspx?rssLink=work+on+your+welcome</link><description>Do potential clients turn away before they reach your door?</description><pubDate>Fri, 5 Mar 2010 04:43:29 EST
      </pubDate><category>Architects</category><category>Customer Service</category><category>Customer Satisfaction</category><category>Marketing</category></item><item><title>architects talk back</title><link>http://www.residentialarchitect.com/design/architects-talk-back.aspx?rssLink=architects+talk+back</link><description>Readers react to November/December 2008 editorial, "What Plays in Peoria."</description><pubDate>Mon, 8 Mar 2010 03:04:20 EST
      </pubDate><category>Design</category><category>Architects</category><category>Marketing</category><category>Customer Service</category></item><item><title>the question of style</title><link>http://www.residentialarchitect.com/architecture/the-question-of-style.aspx?rssLink=the+question+of+style</link><description>Matching up aesthetic ideals between client and architect has never been easier, thanks to Google. By checking out a firm's Web site, clients can tell at a glance whether they're on the same wavelength-and if not, no harm done. Homeowners have their pick of architects who are well-versed in their vision of paradise, whether it's an ivy-covered cottage or a vernacular post-and-beam house. However, even in the most compatible of professional relationships, differences of opinion crop up in the myriad decisions that go into designing a home.</description><pubDate>Tue, 1 Mar 2011 04:25:23 EST
      </pubDate><category>Design Workflow</category><category>Architects</category><category>Customer Service</category><category>Customer Satisfaction</category><category>Design</category><category>Architecture</category><category>In-House Design</category></item><item><title>the pitfalls of selling process, continued</title><link>http://www.residentialarchitect.com/design/the-pitfalls-of-selling-process-continued.aspx?rssLink=the+pitfalls+of+selling+process%2c+continued</link><description>
              &lt;a href=http://www.residentialarchitect.com/design/the-pitfalls-of-selling-process-continued.aspx?rssLink=the+pitfalls+of+selling+process%2c+continued &gt;
              
              &lt;img src=/Images/tmp2269%2Etmp_tcm48-243751.jpg width=90 height=91 alt=RA060801013L1.jpg(90) title=RA060801013L1.jpg(90) /&gt;&lt;/a&gt;
            Are you best friends with the people you work with? It can happen, and it can be just great.</description><pubDate>Mon, 1 Mar 2010 05:19:32 EST
      </pubDate><category>Customer Service</category><category>Business</category></item><item><title>numbers game</title><link>http://www.residentialarchitect.com/design/numbers-game.aspx?rssLink=numbers+game</link><description>
              &lt;a href=http://www.residentialarchitect.com/design/numbers-game.aspx?rssLink=numbers+game &gt;
              
              &lt;img src=/Images/tmp417%2Etmp_tcm48-299057.jpg width=90 height=88 alt=RA050901039H1.jpg(90) title=RA050901039H1.jpg(90) /&gt;&lt;/a&gt;
            Our generation has become very adept at quantifying things. We “crunch the numbers” with great efficiency. But I believe we have too often lost sight of the bigger picture in doing so, ending up with undesirable results. The design of our homes, and the construction of them as well, is falling victim to this “efficiency.”</description><pubDate>Wed, 25 Aug 2010 03:53:42 EST
      </pubDate><category>Design</category><category>Customer Service</category><category>Housing Trends</category></item><item><title>this story isn't about you</title><link>http://www.residentialarchitect.com/design/from-the-editor-this-story-isnt-about-you.aspx?rssLink=this+story+isn%27t+about+you</link><description>Surely, the experienced and talented architect would have no problem succeeding at this fairly basic assignment.</description><pubDate>Wed, 24 Mar 2010 01:53:00 EST
      </pubDate><category>Customer Satisfaction</category><category>Customer Service</category><category>Design</category></item><item><title>too many choices</title><link>http://www.residentialarchitect.com/design/too-many-choices.aspx?rssLink=too+many+choices</link><description>What was so good about the good old days? Maybe it was the simplicity that comes of having limited choices. </description><pubDate>Thu, 1 Apr 2010 11:24:53 EST
      </pubDate><category>Customer Service</category><category>Design Workflow</category></item><item><title>client commandments</title><link>http://www.residentialarchitect.com?rssLink=client+commandments</link><description>If I sense that a prospective client has a sense of humor, or is going to be “troublesome,” I'll give them a copy of the attached. I don't know whether it accomplishes anything in their minds, but at least I've deluded myself into thinking that my rear end is covered.</description><pubDate>Wed, 3 Mar 2010 12:55:38 EST
      </pubDate><category>Customer Service</category><category>Business</category><category>Architects</category></item></channel></rss>